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Returns Policy

At Seekers Emporium we understand that purchasing product online can be difficult as you’re unable to touch, feel or try on items you wish to purchase. Therefore we offer a flexible returns policy where if you’re not happy with any product you have purchased you can exchange or return the product for a full refund within 14 days of invoice provided it meets our return criteria.

Please note that:

Damaged, faulty & incorrect goods

If you find that the goods you have received are in some way damaged, faulty or incorrect to what you have ordered, we at Seekers Emporium will ensure that these goods are collected free of charge and a replacement is sent to you as soon as possible. If this is the case, please send us an email at support@seekersemporium.co.nz.

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